Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you (“you” or the “Customer”) and WILLSOAR Technologies LLP (“Soarix”, “we”, “us” or “our”) governing your access to and use of our website, domains, hosting, cloud, email, and related services (the “Services”). By creating an account or using the Services, you agree to these Terms.

1. Eligibility & accounts

You must be at least 18 years old and able to enter into a binding contract. You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your login credentials, and for all activity under your account. Notify us promptly of any unauthorised use.

2. The Services

We provide the Services on a subscription and/or usage basis as described at the point of purchase. We may modify, enhance or discontinue features from time to time; where a change is material and adverse, we will make reasonable efforts to notify you in advance.

3. Domain registrations

Domain registrations, transfers and renewals are subject to the policies of the relevant registry and registrar, including ICANN policies and applicable ccTLD rules. You are responsible for providing accurate registrant details and for renewing domains on time. We are not liable for loss of a domain arising from expired registrations, inaccurate details, or registry actions outside our control.

4. Fees, billing & taxes

• Fees are payable in advance unless stated otherwise, in the currency shown at checkout.
• Applicable taxes, including GST, are charged in addition to listed prices where required.
• Subscriptions renew automatically at the then-current rate unless cancelled before the renewal date.
• Except where required by law or expressly stated, fees are non-refundable. Any refund or credit is governed by our published refund terms.
• Late or failed payments may result in suspension or termination of the Services.

5. Acceptable use

You agree not to use the Services to:

• Violate any law or the rights of others, or infringe intellectual property.
• Distribute malware, spam, phishing content, or engage in fraud.
• Attempt to gain unauthorised access to, disrupt, or overload any system or network.
• Host content that is unlawful, defamatory, obscene, or otherwise prohibited.
• Resell or misuse the Services in breach of these Terms.

We may suspend or remove content or access to prevent harm or to comply with law.

6. Customer content & responsibilities

You retain ownership of the content and data you upload (“Customer Content”). You grant us the limited rights needed to host and operate the Services. You are responsible for the legality of your Customer Content and for maintaining your own backups in addition to any we provide.

7. Service levels & support

We aim to provide reliable, high-availability Services and will use commercially reasonable efforts to meet any service levels published for your plan. Scheduled maintenance and events beyond our reasonable control may affect availability.

8. Intellectual property

The Services, including our software, branding and documentation, are owned by us or our licensors and are protected by law. Except for the rights expressly granted to you, no rights are transferred.

9. Third-party services

The Services may integrate with third-party products (such as payment processors and registries). Your use of those products is subject to their terms, and we are not responsible for them.

10. Suspension & termination

You may cancel at any time as described in your account. We may suspend or terminate the Services for breach of these Terms, non-payment, or where required by law. On termination, your right to use the Services ends and we may delete Customer Content after a reasonable period, subject to law.

11. Warranties & disclaimers

Except as expressly stated, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

12. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or loss of profits, revenue or data. Our aggregate liability arising out of or relating to the Services will not exceed the amount you paid to us for the Services in the [three (3)] months preceding the event giving rise to the claim. Nothing limits liability that cannot be excluded by law.

13. Indemnity

You agree to indemnify and hold us harmless from claims arising out of your Customer Content, your use of the Services, or your breach of these Terms, to the extent permitted by law.

14. Governing law & disputes

These Terms are governed by the laws of India. Subject to applicable law, the courts at [city], [state], India will have exclusive jurisdiction over any dispute, without prejudice to any mandatory consumer protections available to you.

15. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here with a revised “Last updated” date, and continued use of the Services after changes take effect constitutes acceptance.

16. Contact us

WILLSOAR Technologies LLP — Karnataka, India.
Email: [email protected] · Phone: +91 62359 38353